Security - SRI LNS Brand Jewellery

Effective Date: 22-05-2025
Contact: 📱 WhatsApp – +91 6300863457

At Sri LNS Brand Jewellery, the safety of your personal information, financial data, and shopping experience is our top priority. This Security Policy outlines the measures we take to protect our customers, their data, and our operations.

1. Data Protection & Encryption

All customer data shared through WhatsApp, payment gateways, or order records is treated as confidential.
We use secure communication methods and maintain data encryption protocols where applicable.
Only authorized personnel have access to customer and order data for order processing purposes.

2. Payment Security

We do not store any credit card, debit card, or UPI information directly on our systems.
All payments are processed through trusted and secure third-party payment gateways.
COD orders require advance payments, which are verified securely and confidentially.

3. Fraud Prevention

To maintain a safe environment for all buyers and our business:

We monitor transactions for suspicious or repeated abuse, including fake orders or refund fraud.
Users found engaging in fraudulent activities will be blacklisted permanently.
Legal action may be taken in cases of repeated fraud, threats, or policy violations.

4. Communication Security

We do not request sensitive data like OTPs, PINs, or bank credentials via WhatsApp or any other platform.
Be cautious of impersonators. Our official WhatsApp number is +91 6300863457.

5. Access Control

Internal systems are secured through multi-level authentication.
Customer records and business information are restricted to key management personnel only.
All team members are bound by confidentiality agreements and regularly trained on security protocols.

6. WhatsApp & Social Media Policies

We communicate only through our official WhatsApp number and verified social media pages.
All policies (Exchange, Refund, Privacy, Terms, etc.) are available upon request and/or on our official platforms.
We do not use third-party agents or resellers. Orders must be placed directly with us to be valid and secure.

7. Customer Responsibility

To ensure mutual safety:

Always share order-related information via official communication channels.
Do not share personal or financial details with unknown persons claiming to represent us.
Report any suspicious activity immediately to our team via WhatsApp.

8. Policy Updates

Sri LNS Brand Jewellery reserves the right to modify this Security Policy at any time without prior notice. We recommend reviewing it regularly for updates.